Terms & Conditions

1. Intellectual Property: The names, images and logos identifying the Carbon Reduction Institute products and services are subject to copyright and design rights. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of the Carbon Reduction Institute, or any other third party.

2. Customer Service Policy: The Carbon Reduction Institute endeavours to best customer service possible. We guarantee the quality of all our products and services. If for any reason you are dissatisfied with our service, please contact us and we will attempt to contact you back within 48 business hours.

3. Returns: If you have received damaged and/or defective items that you wish to return to us, simply send us an email in order to obtain a return authorisation code. Please include the following information in your email:

• Order ID
• Order date
• Your name
• Your email address

You will be advised by email of the address to which you need to return the goods.

4. Consumer Data: Communications to our server (including credit card numbers) are protected by a 128BIT Certificate whenever sensitive data is being transmitted. Credit Card information is stored encrypted and not in plain text. All customer data remains confidential. The Carbon Reduction Institute will never give out personal information unless approval is granted by the customer or as required by law.

5. Transaction Currency is in Australian Dollars.